CHECK - OUT (returns)

Returns

We get it — sometimes the vibe isn’t quite right. If your piece isn’t a perfect fit, we’re happy to offer store credit / exchange on eligible returns. 

✨ How It Works

  • Lodge your return within 14 days of receiving your order

  • Item must be unworn, unwashed, with original tags attached

  • No refunds unless your item is faulty

  • Store credit will be issued once your return is received & approved

  • Return shipping costs are the responsibility of the customer

  • We reserve the right to refuse returns that don’t meet our policy requirements

❌ Not Eligible for Return

  • Sale items (anything marked down or purchased with a promo code)

  • Socks, swimwear & accessories (for hygiene reasons)

  • Items without tags or with visible signs of wear

🔁 Exchanges
Want to swap sizes? If we’ve got it in stock, we’re more than happy to do an exchange. Just email us to secure your size while your return is on its way. Please note - shipping charges apply.

💌 How To Start a Return
Please sign into your customer account here..... Customer accounts URL follow the prompts for the return. Return Items to us in original packaging, unopened and with tags attached and include your order number etc. Once we receive the return we will process it with an exchange if exchanging sizes or a store credit. If you are exchanging, please include a paid return shipping satchel in your return.

Step by step guide here.....

Click the LOG IN button, or go to the refund policy or a returns page and click the link.
In the "Email" field, enter your email address, and then click "Continue".

In your email account, open the email sent from our store and copy the six-digit verification code included in the email.

Go back to the online store, and then enter a six-digit verification code.

Click "Request return" for the order that you want to submit the return for.

If your order has more than one item, then select the items that you want to return.

Select a return reason and add a note for the store.

Click "Request return".

 

🌺 A Note From Us
We’re a small label making limited pieces with love, so please shop mindfully. But if something’s not quite right, we’ll do everything we can to keep the process smooth & stress-free