HH privacy policy

At Hibiscus Hotel, your privacy is as important to us as a spritz at sunset. We’re committed to keeping your personal information safe, secure, and treated with the respect it deserves.

This policy outlines how we collect, use, and protect your information when you visit or shop with us at www.hibiscushotel.com.au 

🧡 What We Collect

When you visit the site, we may collect:

  • Personal info like your name, email, address, phone number, and payment details (when you check out or sign up)

  • Device info like your browser type, IP address, and time zone (helps us understand your experience and improve our site)

  • Usage data like what pages you view and how you found us (via cookies, pixels, or third-party tools like Google Analytics)

✨ How We Use Your Info

We use your information to:

  • Process and ship your orders

  • Keep you updated on your purchases

  • Send you the good stuff (emails, updates, and exclusive offers — only if you’ve opted in)

  • Improve our customer experience and site performance

  • Prevent fraud and ensure secure transactions

No spam. No shady stuff. Ever.

📦 Email & Marketing

If you sign up for our mailing list, you’ll receive updates, special offers, and first dibs on new drops. You can unsubscribe anytime — there’s a link in every email, or just contact us directly.

🔐 Your Data, Your Call

We will never sell or rent your personal info to third parties — that’s just not our vibe.
We may share data with trusted service providers who help us run the business (like shipping partners, payment processors, or email platforms), but only what’s necessary — and always securely.

🍪 Cookies (Not the Chocolate Chip Kind)

Our site uses cookies to improve your experience — like remembering what’s in your cart, helping pages load faster, and showing you content you actually care about.

You can disable cookies in your browser settings, but some parts of our site may not work as smoothly without them.

🌏 International Visitors

If you’re shopping with us from outside Australia, just know your data may be processed and stored here in line with Australian privacy laws.